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We would recommend that you try out the SatrixNOW platform first. We've made it as easy and simple as possible for you as the investor to manage your investment portfolio all online no mater the time of day. Take watch through the video below if you would like to see how investing has become!

Should you wish to continue to submit manual instructions please send an email to and we will take you through the requirements.

A few things to note when you have requested to submit your instructions manually:

  • There will be an additional fee of 0,05% per annum (accrued daily) over and above your tiered platform fee.
  • If you request to submit instructions manually, you may not request to switch back to the online platform for a period of 6 months.
  • Your dividend distributions will be automatically re-invested.
  • The turn around time for your instruction will be 5 business days from receiving all necessary and completed documentation. Instructions received received on public holidays and weekends or after 13:00 on a business day will be deemed to have been received on the following business day.

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