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We have tried to simplify the identity verification process while still remaining compliant with applicable Financial Intelligence Centre Act (FICA) legislation.

After you submit your details on registration, we begin running a series of checks in the background to confirm certain aspects of your identity.

What do you need to do? Nothing. We will notify you once the process is complete, and either:

  • Confirm your status as verified and you can start investing, or
  • Ask you for a few more details.
These checks should only take an hour or two, four hours max if we have to investigate a particular case in more detail.

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