The document to be used as a Proof of Address MUST be less than 3 months old AND contain the following details of the account holder:

  1. The name OR initials AND the surname; 
  2. The physical address the account holder used when registering the account.

If your name doesn't appear in one of the valid Proof of address documents listed below, you can follow the info at this FAQ article for other methods of address verification.

A list of valid FICA documents that can be used to verify physical residential address is detailed below: 

  • A utility bill, such as water, electricity or rates (less than 3 months) We may accept a utility bill that are addressed to a post box number if it shows your name, erf/stand number, township and suburb 
  • A bank statement or financial statement from a financial institution (less than 3 months old) 
  • A copy of a signed lease agreement (by both parties), (less than 1 year old) 
  • A municipal rates and taxes invoice (less than 3 months old) 
  • A mortgage statement from another financial institution, (less than 6 months old) 
  • A telephone account, ie. a land–line or cellphone account (less than 3 months old) 
  • An official tax return/tax assessment (less than 1 year old) 
  • Official correspondence from the South African Revenue Services ("SARS") (less than 3 months old) 
  • A recent life insurance policy issued by an insurance company 
  • Correspondence from a body corporate or share–block association (less than 3 months old) 
  • A valid television license document 
  • A recent short–term insurance policy document or a short–term insurance renewal letter (less than 1 year old) 
  • A retail account statement/invoice (less than 3 months old) 
  • Where the person live in any type of residence (eg. hostel/barracks) a letter from the administration department of such residence on an official letterhead

If the details on the document you are planning to submit are a property description (i.e. an erf OR a stand number) , please try and find an alternative document with your physical address.