SatrixNOW FICA Documents
Discover the essential FICA documentation needed to open a SatrixNOW account. Learn about accepted proofs for identification and address verification across various entity types.
What is FICA, and Why Does SatrixNOW Require Compliance?
Financial Intelligence Centre Act (FICA) 38 of 2001 mandates financial institutions to verify the identity of clients. Satrix is obligated to comply with FICA regulations to ensure transparency, security, and prevent financial crimes like money laundering and tax evasion.
What FICA Documents are Required When Opening a SatrixNOW Account for Different Account Types?
Individuals: In most cases, no upfront documentation is needed because identity verification is conducted during registration. In rare cases, proof of identification or address may be requested where the information you have provided differs from the results of our automated verification process.
Minors: A legal guardian with a FICA-verified SatrixNOW account must open the minor's account. Specific documents for minors are required, as outlined in the provided link.
Corporate Bodies and Other Legal Persons: Various entities (e.g., companies, trusts, stokvels) require specific FICA documents listed in the respective links provided.
How Can a Parent/Guardian Open an Account for Their Child?
A minor cannot open a SatrixNOW account independently. The minor's parent or legal guardian must have a FICA-verified SatrixNOW account first, and can then open their child's account via the profile menu on the parent’s account following these steps:
Select the 'Add Your Child's Account' option from the profile menu, accessed by clicking on the head and shoulders icon in the top right of the screen on mobile and desktop.
Complete the four easy registration pages.
Once complete, we will send a welcome email with the UserID (SatrixNOW account number) of the new minor account, but we will need a few hours (maximum 24) to electronically verify the details.
A second email will be sent as soon as the account has been verified and is ready to use.
Please note:
If you wish to withdraw funds, the minor will need to have their own bank account details captured under their profile. As with all withdrawals on SatrixNOW, funds can only be withdrawn into a bank account that matches the details of the account holder - no third party banking details are accepted, including a parent's bank account in the case of minor accounts.
What Documents Can Be Used as Proof of Address for FICA Purposes on SatrixNOW?
Acceptable documents for Proof of Address (choose one):
Utility bill (water, electricity, rates)
Bank statement or financial statement from a financial institution
Signed lease agreement (less than 1 year old)
Municipal rates and taxes invoice (less than 3 months old)
Mortgage or home loan statement (less than 6 months old)
Telephone account (landline or cell phone, less than 3 months old)
Official tax return or tax assessment (less than 1 year old)
Correspondence from SARS (less than 3 months old)
Life insurance policy issued by an insurance company
Correspondence from a corporate body or share-block association
Valid TV license document
Short-term insurance policy document or renewal letter (less than 1 year old)
Retail account statement or invoice (less than 3 months old)
Letter from administration department of residence (if living in hostel/barracks)
What is Ongoing Customer Due Diligence (CDD) at SatrixNOW?
CDD measures ensure monitoring of investment activities and the accuracy of customer information required by the Financial Intelligence Centre Act (FICA). Flagged clients may be contacted periodically to verify the source of their invested funds. Should verification not be completed by a client who is contacted, a temporary hold will be placed on withdrawals until the required documentation is provided.
Clients will need to provide specified documentation to facilitate the updating of account information so that the temporary withdrawal holds can be lifted once verification is successful.
How Secure is the Information Shared with SatrixNOW During the Verification Process?
Satrix is committed to safeguarding the confidentiality and integrity of client information. As an authorised Financial Services Provider (FSP), compliance is mandated under the Protection of Personal Information Act (POPIA), 2013.
Where Can I Address My Concerns or Inquiries Regarding FICA or Customer Due Diligence?
For any questions about FICA compliance and due diligence, contact us: fica@satrixnow.co.za.
Required FICA Documentation per Entity Type
Please email all required documents to newaccounts@satrixnow.co.za for verification. A welcome email with account details will be sent upon successful completion and verification. If any documents are incomplete or require adjustments, guidance will be provided.
Required Documents for Opening a Close Corporation (CC) Account on SatrixNOW:
Completed Forms:
Online application form
UBO (Ultimate Beneficial Ownership) form
Members Resolution or Authority to Act form (on CC letterhead, signed by all members)
Legal Entity Documentation:
Founding Statement and Certificate of Incorporation (CK1) or CIPRO Certificate
Amended Founding Statement (CK2), if applicable, or CIPRO Certificate
CKI or CIPRO Certificate
Proof of physical company address (dated within the last three months)
Proof of bank account of the CC:
Bank statement (dated within the last three months) OR
Official signed letter from the bank on its letterhead detailing the company bank account
Official Documentation:
Copy of official SARS document displaying the CC name and Income Tax number
Proof of VAT number (if applicable)
Dividends Tax Exemption form (completed and signed by the Authorised User)
Documentation for Members and Authorised Persons:
Proof of identification
Proof of physical residential address (refer to related FAQ for acceptable documents)
Full contact details of the authorised individual
Required Documents for Opening a Partnership Account on SatrixNOW:
Completed Forms:
Online application form
UBO (Ultimate Beneficial Ownership) form
Partners Resolution/Authority to Act form (on partnership letterhead, signed by all partners)
Legal Entity Documentation:
Copy of the partnership agreement
Proof of physical company address (dated within the last three months)
Proof of bank account of the partnership:
Bank statement (dated within three months) OR
Official signed letter from the bank on its letterhead detailing the partnership bank account
Copy of official SARS document displaying the partnership name and Income Tax Number
Registration certificate
Dividends Tax Exemption form (completed and signed by the Authorised User)
Documentation for Partners and Authorised Persons:
Proof of identification
Proof of physical residential address (refer to related FAQ for acceptable documents)
Full contact details of the authorised individual
Required Documents for Opening an Account for Listed and Unlisted Companies on SatrixNOW:
Completed Forms:
Online application form
UBO (Ultimate Beneficial Ownership) form
Directors Resolution/Authority to Act form (on company letterhead, signed by all directors)
Declaration of shareholding signed by the directors
Legal Entity Documentation:
Certificate of Incorporation (CM1) or CIPRO Certificate/Memorandum of Incorporation CoR 15.1 or CIPC Certificate
Notice of Registered Office and Postal Address (CM22) or CIPRO Certificate/Notice of Change of Registered Address CoR 21 or CIPC Certificate
Register of Directors CM29 or CIPRO Certificate or Notice of Change of Company Directors CoR 39
Financial Documentation:
Proof of physical company address (dated within the last three months)
Proof of bank account of the company:
Bank statement (dated within three months) OR
Official signed letter from the bank on its letterhead detailing the company bank account
Copy of official SARS document displaying the company name and Income Tax Number
Proof of VAT number (if applicable)
Dividends Tax Exemption form (completed and signed by the Authorised User)
Documentation for Principal Executive Officer, Authorised Persons, and Major Shareholders:
Proof of identification
Proof of physical residential address (refer to related FAQ for acceptable documents)
Full contact details of the authorised individual
Required Documents for Opening an Account for Trusts on SatrixNOW:
Completed Forms:
Online application form
Trust ownership form
Trustees Resolution/Authority to Act (listing all trustees and their details)
Legal Entity Documentation:
Certified copy of the trust deed or founding document (e.g., will for a Testamentary/Will Trust)
Certified copy of Letter of Authority from the Master of the High Court (for SA trust)
For foreign trusts, an official document reflecting the name, number, and trustees
Documentation for Each Type of Involved Party (Founder, Trustee, Beneficiary):
For Individuals:
Certified copy of ID or passport
Proof of residential address and contact details
For South African Companies:
Certified copies of CoR14.3 and CoR21.1
Original or certified company letterhead reflecting its trade name
Proof of physical address and contact particulars
For Foreign Companies:
Certified copies of official incorporation documents
Contact particulars of the foreign company
For Close Corporations:
Certified copies of most recent CK1 and CK2
Original or certified close corporation letterhead
Proof of physical address and contact particulars
For Other Legal Entities:
Certified copy of the constitution or founding document
Proof of address and contact particulars
For Partnerships:
Certified copy of the partnership agreement
Contact particulars of the partnership
Documents for Deceased or Non-existent Founders or Trustees:
Provide documentary proof (death certificate, deregistration certificate, liquidation order)
Banking Details:
Proof of the Trust's bank account:
Bank statement (dated within three months) OR
Official signed letter from the bank on its letterhead detailing the Trust's bank account
Official Documentation:
Copy of official SARS document displaying the Trust name and Income Tax Number
Dividends Tax Exemption Form (completed and signed by the Authorised User)
Required Documents for Opening an Account for "Other Legal Persons" on SatrixNOW:
Completed Forms:
Online application form
Signed constitution or founding document of the entity
Members Resolution or Authority to Act (signed by all members nominating a representative)
Legal Entity Documentation:
Proof of registered or operating address of the entity (dated within 3 months)
Proof of the entity's bank account:
Bank statement (dated within three months) OR
Official signed letter from the bank on its letterhead detailing the entity's bank account
Documentation for Persons Authorised to Act:
Proof of identification
Proof of physical residential address
Full contact details of the authorised individual
Required Documents for Foreign Nationals Opening an Account on SatrixNOW:
For Citizens of Common Monetary Area Countries (e.g., Namibia, Lesotho, Swaziland):
Certified foreign ID or valid foreign passport
South African or foreign proof of address
South African proof of bank or foreign bank account (e.g., Namibian Bank Account)
For Foreign Nationals Living and Working in South Africa:
Certified copies of two different forms of identity documents (e.g., Passport, Driver's License, or ID)
Certified Work Permit (Work or Critical Skills Permit is accepted)
Letter confirming bank details or a copy of the bank statement (not older than three months) reflecting the registered Passport or ID number
Proof of address not older than three months (reflecting your name and surname as per your ID documents)
Proof of registration with SARS - IRP5 or another document proving you are a registered taxpayer in South Africa
Proof of Identification:
Certified copies of two different forms of identity documentation (e.g., passport and driver's license)
Proof of Physical Residential Address:
Certified copy of proof of address document (dated within last three months) reflecting name/initials and surname, physical address, or property descriptions
Proof of Bank Account:
A bank statement (not older than three months) officially stamped by the bank or,
An official letter from the bank, on a bank letterhead, listing account details and signed by the bank
Important:
Problems with Proof of Physical Address
If you are unable to provide a suitable "proof of address" document with your name, submit:
Proof of Residential address reflecting the homeowner's details and signed confirmation of address form by the homeowner or
For student accommodation, a confirmation letter from the educational institution or the residence, hostel, or boarding house, or the completed confirmation of address form signed by an educational institution representative.
What is a Politically Exposed Person (PEP) or a Prominent Influential Person (PIP)?
While registering you will encounter a section asking you to identify if you are a Politically Exposed Person (PEP), a Prominent Influential Person (PIP) or a family member or known associate of such persons. For ease of reference, we’ve unpacked the definitions below.
DPEP (Domestic Politically Exposed Person)
A DPEP (Domestic Politically Exposed Person) is any individual who holds, including in an acting position for more than 6 months, or has held, a prominent public functions in South Africa including that of:
The President or Deputy President
A Government Minister or Deputy Minister
The Premier of a province
A Member of the Executive Council of a province
An Executive Mayor of a municipality
A leader of a political party
A member of a royal family or senior traditional leader
The Head Accounting Officer or Chief Financial Officer of a national or provincial department or government component
The Municipal Manager or a Chief Financial Officer of a municipality
The Chairperson of the controlling body, the Chief Executive Officer, or a natural person who is the accounting authority, the Chief Financial Officer or Chief Investment Officer of a public entity listed in schedule 2 or 3 to the Public Finance Management Act, 1999 (Act No. 1 of 1999)
The Chairperson of the controlling body, Chief Executive Officer, Chief Financial Officer or Chief Investment Officer of a municipal entity as defined in section 1 of the Local Government: Municipal
Systems Act, 2000 (Act No. 32 of 2000)
A Constitutional Court Judge or any other Judge
An Ambassador or High Commissioner or other senior representative of a foreign government based in the republic
An officer of the South African National Defence Force above the Rank of Major-General
Holds, including in an acting position for a period exceeding six months, or has held the position of head, or other executive directly accountable to that head, of an international organisation. An International organisation/ Institution is an organisation established by treaty or other type of instrument governed by international law. Examples of these are the United Nations, World Health Organisation, BRICS.
FPEP (Foreign Politically Exposed Person)
An FPEP (Foreign Politically Exposed Person) is any person who holds, or has held, any of the below prominent public roles/functions outside of South Africa, i.e. in any foreign country:
Head of State or Head of a country or government
Member of a foreign royal family
Government Minister or equivalent senior politician or leader of a political party
Senior judicial official
Senior executive of a state owned corporation
High-ranking member of the military
PIP (Prominent Influential Person)
A PIP (Prominent Influential Person) is any person who holds, or has held in the previous 12 months, the position of;
Chairperson of the board of directors/
chairperson of the audit committee,
Executive Officer or
Chief Financial Officer
of a company, if the company provides goods or services to an organ of state and the annual transactional value of the goods or services or both exceeds an amount determined by the Minister of Finance by notice in the Gazette. This would include companies having government contracts and tenders.