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Selling on SatrixNOW FAQs

Discover how to sell your investments on SatrixNOW, understand settlement processes, and navigate limitations with our comprehensive FAQs.

What if I Want to Sell My Satrix Investment?

Selling your investments is an easy process on SatrixNOW. Log into your account, place and confirm your sell instruction, and after the settlement period (5 business days for ETFs, 2 business days for unit trusts) the funds will settle. You can then withdraw your cash hassle-free. Satrix securities are traded on the JSE, ensuring liquidity during normal trading hours.

How Do I Sell Instruments I Hold on SatrixNOW?

Selling your investments on SatrixNOW is a straightforward process. Follow these steps:

  • Navigate to your portfolio or Account Overview.

  • Locate and select the investment you want to sell.

  • Click on Sell and confirm the amount or percentage of your holdings you wish to sell.

  • Review the summary and select Sell Now to confirm.

  • Upon successful completion, you'll receive a confirmation email and can view your invoice.

Please Note:

If you sell outside market hours, your transaction will be processed when the market reopens.

While these funds won't immediately be available for withdrawal, you can immediately invest the proceeds into other funds/instruments.

Also, funds from a sale will be available for withdrawal after a settlement period (5 business days for ETFs, 2 business days for unit trusts), unless the funds are under a lock-up period.

What Price Will I Receive When I Sell SatrixNOW ETFs?

Selling Satrix ETFs executes at the live market price, not necessarily displayed delayed or the previous day’s closing price. SatrixNOW offers live prices through SatrixCredits, allowing you to access real-time snapshots before transacting.

Why Can't I Sell My Entire SatrixNOW ETF Holdings?

There will not be a limitation if you do multiple transactions on one instrument, however, the system may limit the total value of trades or the maximum value for a particular security due to market conditions. If you wish to sell more than the system limit allows, contact our Trading Desk on 010 020 2223 during business hours for assistance.

What is Unsettled Cash on SatrixNOW?

Unsettled Cash refers to the funds from a sale that have not yet cleared during the settlement process. After selling an instrument, it takes up to 5 business days or 2 business days for unit trusts, for the cash proceeds to settle and become available for withdrawal, unless the funds are within a lock-up period.

Please remember, that weekends and public holidays are not considered business days in this settlement period.

What is a Lock-up Period?

A lock-up period is a period where clients are not able to access funds. This could be due to debit order lock-up or inter-account transfer lock-up which lasts for 40 business days from the date of the transaction.

How Can I Withdraw Settled Funds from My SatrixNOW Account?

After the settlement period (5 business days for ETFs or 2 business days for unit trusts), you can withdraw the settled funds from your SatrixNOW account to your personal bank account. Refer to our Withdrawals FAQs for detailed instructions on how to proceed with this process.

Can I Invest Unsettled Cash After a Sale?

Yes, even though the cash from a sale is unsettled, you can immediately reinvest these funds in other instruments or products available on the SatrixNOW platform.

Are There Limitations on Selling Securities?

Occasionally, Satrix may impose limits on the total value of trades executed or on a specific security. These limitations aim to ensure efficient trade execution. If you encounter such limitations and need to sell beyond the set value, reach out to our Trading Desk on 010 020 2223 for assistance.

How Do Market Hours Affect Selling?

Selling outside market hours results in a 'Market Order' where the price is determined by the market when it reopens. You cannot specify the selling price in such cases.

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Satrix Managers (RF) (Pty) Ltd (Satrix) a registered and approved Manager in Collective Investment Schemes in Securities and an authorised financial services provider in terms of the FAIS. Collective investment schemes are generally medium- to long-term investments. Unit Trusts and ETFs the investor essentially owns a “proportionate share” (in proportion to the participatory interest held in the fund) of the underlying investments held by the fund. With Unit Trusts, the investor holds participatory units issued by the fund while in the case of an ETF, the participatory interest, while issued by the fund, comprises a listed security traded on the stock exchange.

ETFs are index tracking funds, registered as a Collective Investment and can be traded by any stockbroker on the stock exchange or via Investment Plans and online trading platforms. ETFs may incur additional costs due to it being listed on the JSE. Past performance is not necessarily a guide to future performance and the value of investments / units may go up or down. A schedule of fees and charges, and maximum commissions are available on the Minimum Disclosure Document or upon request from the Manager. Collective investments are traded at ruling prices and can engage in borrowing and scrip lending. Should the respective portfolio engage in scrip lending, the utility percentage and related counterparties can be viewed on the ETF Minimum Disclosure Document. The Manager does not provide any guarantee either with respect to the capital or the return of a portfolio. The index, the applicable tracking error and the portfolio performance relative to the index can be viewed on the ETF Minimum Disclosure Document and or on the Satrix website.

Performance is based on NAV to NAV calculations of the portfolio. Individual performance may differ to that of the portfolio as a result of initial fees, actual investment date, dividend withholding tax and income reinvestment date. The reinvestment of income is calculated based on actual distributed amount and factors such as payment date and reinvestment date must be considered.

*Note exchange prices are delayed in accordance with regional exchange rules.South African prices are delayed by 15 minutes; North American prices are delayed by 15 minutes.