Unsettled Cash is the cash from the sale of an instrument / product on the platform, that has not yet cleared as part of the settlement process and so cannot be withdrawn.
When a SatrixNOW investor sells an investment on the platform, it takes a period of 5 business days (the "Settlement period") for the cash proceeds of that sale to be settled and to show in the investors account as (available funds).
This is in line with JSE’s Equities Rules (which dictates a T+3 settlement period) and our SatrixNOW Terms and Conditions which make provision for a maximum of 5 business days for settlement.
Only after those funds have been settled, can the SatrixNOW Investor issue a withdrawal instruction to move those funds from his / her SatrixNOW account to their personal bank account.
For instructions on how to withdraw funds that have settled, please visit this Withdrawals FAQ article for detailed instructions on how to do it.
The settlement period is 5 business (working) days. Saturdays, Sundays and public holidays are not considered business (working) days