When a SatrixNOW Investor wishes to sell a particular security, the 'trade value' cell on the sell page is usually pre-populated with the total value of the Investors holding in that particular ETF when they arrive on the page.
If however the 'trade value' cell on the website is populated with a value that is less than your entire holding in that particular ETF, this is because the number of ETF shares the Investor can sell is subject to a maximum value.
SatrixNOW may from time to time limit the:
Total value of Trades that may be executed;
Total value of Trades that may be executed in a given Security;
Should you experience a limit on a particular security and want to sell more of the security than the platform will allow, please contact our Trading Desk on 010 020 2223 between 09:05am - 16:40pm Monday to Friday (business days), stating that you are experiencing a system limitation and they will assist you to sell the desired value.