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Why is there an "up to" amount displayed under the custom amount when buying ETF shares on SatrixNOW?

When purchasing a security on the SatrixNOW platform, the 'ANY OTHER AMOUNT' option (see far right square in the image below) may at times display an "up to" Rand amount just below the input cell.

This is because the number of ETF shares an Investor can buy is subject to a maximum value.


SatrixNOW is an execution system rather than an order entry system. We are in effect an intermediary between our Investors and the exchange. As such, we have to ensure that when a client issues the purchase instruction on the platform, that we are then able to go to the market and execute that exact trade.

From time to time - though very infrequently - this affects the availability of certain instruments and SatrixNOW may need to limit the:

  • Total value of Trades that may be executed; 
  • Total value of Trades that may be executed in a given Security;

This does not however mean that you can't purchase more than the system set limit.

Should you experience a limit on a particular security and want to sell more of the security than the platform will allow, please contact our Trading Desk on 010 020 2223 between 09:05am - 16:40pm Monday to Friday (business days), stating that you are experiencing a system limitation and they will assist you to purchase the desired value.

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Satrix Managers (RF) (Pty) Ltd (Satrix) a registered and approved Manager in Collective Investment Schemes in Securities and an authorised financial services provider in terms of the FAIS. Collective investment schemes are generally medium- to long-term investments. Unit Trusts and ETFs the investor essentially owns a “proportionate share” (in proportion to the participatory interest held in the fund) of the underlying investments held by the fund. With Unit Trusts, the investor holds participatory units issued by the fund while in the case of an ETF, the participatory interest, while issued by the fund, comprises a listed security traded on the stock exchange.

ETFs are index tracking funds, registered as a Collective Investment and can be traded by any stockbroker on the stock exchange or via Investment Plans and online trading platforms. ETFs may incur additional costs due to it being listed on the JSE. Past performance is not necessarily a guide to future performance and the value of investments / units may go up or down. A schedule of fees and charges, and maximum commissions are available on the Minimum Disclosure Document or upon request from the Manager. Collective investments are traded at ruling prices and can engage in borrowing and scrip lending. Should the respective portfolio engage in scrip lending, the utility percentage and related counterparties can be viewed on the ETF Minimum Disclosure Document. The Manager does not provide any guarantee either with respect to the capital or the return of a portfolio. The index, the applicable tracking error and the portfolio performance relative to the index can be viewed on the ETF Minimum Disclosure Document and or on the Satrix website.

Performance is based on NAV to NAV calculations of the portfolio. Individual performance may differ to that of the portfolio as a result of initial fees, actual investment date, dividend withholding tax and income reinvestment date. The reinvestment of income is calculated based on actual distributed amount and factors such as payment date and reinvestment date must be considered.

*Note exchange prices are delayed in accordance with regional exchange rules.South African prices are delayed by 15 minutes; North American prices are delayed by 15 minutes.